Here, residents or prospective residents can find important information relating to our estate.
Register at the Security Gate
To register your information at the security gate to allow the security to contact you when you receive visitors, or to update your information, please send an email to the address below.
Noise Complaint Procedure
The following procedure is to be followed in the event of excessive noise disturbance:
- The first step is to attempt to resolve the issue in an amicable manner by requesting your neighbour to lower noise levels – the ideal is for all residents to live together in peace and harmony, and for neighbours to accommodate each other and resolve issues by communicating with each other in a positive and effective manner.
- If the issue cannot be resolved between residents, security is to be called to attempt to resolve the issue, and to serve as confirmation that the noise is in fact excessive and causing a disturbance.
- Upon failure of the transgressors to adhere to security’s request to lower noise levels, Security will call in the assistance of Vetus Schola to enforce the request to lower noise levels.
- If the matter remains unresolved, a ticket can be logged at support@oce.estate for the Trustees to launch an investigation of what transpired and to take the matter further.
Pet Application Process
In order to successfully submit a pet application, please follow the process below and have the following documents available:
- Please read the rules to determine where what type of pet is allowed.
- If you are a tenant, you need permission from the owner to keep a pet. This permission must be in the form of a letter of consent from the owner and must be uploaded during the application process.
- Have a recent photo of your pet at hand.
- If your pet is a dog or cat, you need proof that the pet has been sterilised.
Once you have your documents ready, request an application form link by submitting an email below
Resident Exit Form
We require that every resident that vacates a property within the estate and is registered on the Gate Access System must complete and submit the Resident Exit Form. This is an online form and can be requested via the link below.
The details of new residents will not be registered on the access control system until this document has been received instructing the removal of previous residents’ details.
Recycling
Every Tuesday during the morning.
Only put your recycling bags out on Tuesday mornings for removal, not the weekend or day before.
Recycling Product List:
Please only use clear plastic bags available from the security gate. If you require more bags, please ask at security for another. As per the list below, please only use the recycling bags for the purpose proposed. All items on the list below can be placed in the bag – Recycler will sort at their depot.
- GLASS – All wine bottles, food glass jars (No window glass, windscreens, mirrors, or any laminated glass)
- PLASTICS – All detergent bottles, all butter, ice cream tubs, yogurt tubs, mineral water bottles, irrigation pipes, buckets, cool drink plastic bottles No PVC – plumbing pipes, ETC.
- SOFT PLASTICS Unwanted plastics bags, plastic wrappers used for tins, all plastics No PVC – plumbing pipes, ETC.
- TINS / METALS – All food tins, cool drink tins, beer tins and paint tins. PLEASE ENSURE PAINT TINS ARE EMPTY.
- OLD ELECTRICAL APPLIANCES – We also recycle old appliances.
- PAPERS AND BOXES – All boxes, newspapers, brochures, magazines, old mail, and office papers.
- PLEASE SHRED CONFIDENTIAL DOCUMENTS, IF POSSIBLE.
BAGS WILL BE COLLECTED DURING THE COURSE OF THE MORNING BY THE RECYCLING COMPANY.
NB! THIS COLLECTION IS NOT FOR REGULAR REFUSE. REGULAR REFUSE WILL BE COLLECTED FROM TUESDAY MORNING FOR MUNICIPAL COLLECTION ON WEDNESDAY.